The North East London MSK app

3rd July 2023Online services, Practice information, Self care
The North East London MSK app

The North East London MSK app (powered by getUBetter) is provided free of charge by North East London ICS for patients registered at Wellington Way Health Centre. It can be accessed on a Smartphone or on the Web, and guides you day-by-day through a sequence of exercises and tips to help you recover from a range of new or recurrent musculoskeletal conditions:

  • Lower back pain
  • Back and leg pain
  • Neck pain
  • Shoulder pain
  • Ankle pain
  • Knee pain
  • Soft Tissue Lower Limb pain
  • Hip pain

You will be referred to the app by one of our GPs or Physios, or you can self-register by clicking on this link, or the App image above.

Please use an email address that is unique to you and select the condition you need help to manage. You will then be sent an email with all the information you need to get started.

You can download the North East London MSK App to your Smartphone for easiest access, or use the Webapp.

If you develop another condition, select your new condition from within the app and it will be added to your account.

The app will also connect you to your local treatment, healthcare providers or support services, if needed, such as Physiotherapy.

Kooth Online Counselling for young people

18th February 2021Mental Health, Online services, Patient information, Self care

Tower Hamlets Clinical Commissioning Group have commissioned the online counselling service Kooth, a service delivered by XenZone.

Kooth is a free online counselling and emotional well-being support service providing young people aged 11-25 years in Tower Hamlets with a free, safe and secure means of accessing support with their emotional health and wellbeing from a professional team of qualified counsellors.

Kooth is a well-established, award winning online counselling service and is accredited by The British Association of Psychotherapy and Counselling (BACP). Founded in 2001, they are leading pioneers of online counselling in the UK, having won a number of prestigious awards.

Kooth has no referrals or waiting lists. Young people can access this service anonymously by signing onto the Kooth site (Please refer to the Kooth guide to signing up). Kooth provides unique out of office hours’ provision and is open 7 days per week, 365 days a year from noon until 10pm weekdays and from 6pm until 10pm on Saturday and Sundays, with reduced cover Christmas Day, New Year’s Eve, New Year’s Day and Bank Holidays.

Introducing the NHS app

19th September 2019Online services, Patient information, Self care

The NHS App provides a simple and secure way for patients to book GP appointments, order repeat prescriptions and access a range of other healthcare services.

Who is it suitable for?

The NHS App is for people aged 13 and over who are registered with a connected GP surgery. You can use some of the app’s features without your GP surgery being connected.

How does it work?

With the NHS App you can:

  • check your symptoms – find reliable NHS information on hundreds of conditions and treatments, and get immediate advice
  • check your test results and of your referrals
  • book appointments – search for, book and cancel appointments at your GP surgery
  • order repeat prescriptions – see your available medications and request a new repeat prescription
  • view your medical record – get secure access to your GP medical record
  • register to be an organ donor – easily manage your preferences on the NHS Organ Donor Register
  • choose how the NHS uses your data – register your decision on whether it can be used for research and planning

Patient Access

30th July 2019Online services, Patient information

Book GP and pharmacy appointments, order online prescriptions and view your medical record at your convenience. Patient Access, in partnership with NHS.

How do I set up a Patient Access account?

To get online access, you will need to contact us so that we can generate your PIN which you can then collect from our reception.

When you come to collect your PIN, we ask that you bring along some photo ID (a passport, photo driving licence etc). This is so that we can verify your identity and protect your confidentiality.

Once you have your PIN you can register with emis access straight away. If you have already registered for this service click any of the EMIS services we offer above.

Once you are logged in you will be taken to an external website called Patient access online where you will be required to register yourself. After registration is completed you will need to login with your user name and chosen password.