To improve access for all our patients. We will encourage and help you to submit an online consultation when you need an appointment. This will be triaged to the most appropriate clinician by our Duty team and you will be informed of the outcome with 10 working hours after submitting your online consultation. Please put as much information on the online consultation as possible as this will help the Duty Doctor to find the right help for you. We will be asking feedback monthly from our patients as we launch this new model.

You can check your investigation results on the NHS App so make sure you have this set up. If you need help, come and ask one of our reception team. You can also check the progress of your referrals on the app